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Chief Quality Officer, UPMC

In her role as the Chief Quality Officer, Tami coordinates activities of 40 hospitals, 4,000+ physicians, more than 3.5 million health plan members, and various international clinical sites in Italy and Ireland. Tami also oversees the Wolff Center at UPMC, which drives quality and safety across the UPMC system; and is also the Executive Director for the Beckwith Institute, a foundation supporting innovation in care delivery. She has held various hospital executive and nursing leadership positions in health care and has overseen the building of several new acute care hospitals.

Tami has a passion for clinical care improvement and achieving excellent outcomes. She has her BSN and MSN from the University of Pittsburgh; she is a fellow in the American College of Healthcare Executives; has studied the Toyota Production System and Lean Manufacturing; is a graduate of the Advanced Training Program at Intermountain Health Care; and has been on faculty at the Institute for Healthcare Improvement.

Many of the care delivery programs Tami has developed have gained national and international recognition. She is the Chair of the Board for the Joint Commission International / Joint Commission Resources. She also serves as a board member of the Patient Safety Movement Foundation and Phipps Conservatory. A nationally known speaker, Tami has been published in the Journal of the American Medical Association, Newsweek, The Journal of Nursing Administration, and many other journals. She has been noted by Becker’s as one of the 50 top experts leading the field of patient safety and one of the top 130 women health system leaders to know.

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